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Tenant Handbook

Mail Service

Incoming Mail

Incoming Mail is delivered by the Postal Service directly to your assigned mailbox.  The cluster mailboxes are located in the parking garage near the pedestrian exit across from the elevators.  If you have problems with your mail relating to delivered material or delivery times, you will need to call the Post Office directly. The Postal Station numbers for service to this area are (512) 892-2794 or 1-800-ASK-USPS. The U.S. Post Office that services Parkway at Oak Hill is the Oak Hill Station located at 6104 Old Fredericksburg Road, Austin, TX, 78749-9998.

Please note that our security officers are not authorized to sign for any deliveries
in your absence.


Outgoing Mail


An outgoing mail depository is located in the parking garage near the pedestrian exit across from the elevators.  The U.S. Postal Service provides one drop-off and pick-up per day during business hours.
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